Privacy Policy

Last updated: 25 September 2025

Welcome to The Pickleball Collective. We’re committed to protecting your privacy and handling your personal information responsibly, in accordance with the Australian Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you visit our website https://pickleballcollective.com.au or interact with us.


1. What Information We Collect

We only collect personal information that is necessary to help us serve you better. This may include:

  • Your name and contact details (like email address or phone number)

  • Information you submit via forms (e.g. newsletter signups, event registrations, or contact forms)

  • Payment details (only when making purchases or booking sessions)

  • Your preferences, feedback, and interests in pickleball

  • Technical data (such as IP address, browser type, and website usage through cookies)


2. How We Collect Your Information

We may collect your information when you:

  • Subscribe to our newsletter

  • Contact us via email or our contact form

  • Register for clinics, events, or coaching sessions

  • Make purchases through our store

  • Browse or interact with our website

We only collect personal data directly from you — not from third parties.


3. Why We Collect Your Information

We use your information to:

  • Provide pickleball-related content, updates, and services

  • Process purchases or bookings

  • Communicate with you about events, products, or tips

  • Improve your experience on our website

  • Send occasional promotional material (only if you’ve opted in)

We’ll never sell or rent your personal information to anyone.


4. Affiliate Links and Recommendations

Some of the links on our website may be affiliate links, which means we may earn a small commission if you click a link and make a purchase — at no extra cost to you.

We only recommend gear, paddles, accessories, or services that we genuinely believe are valuable to pickleball players. These partnerships help us support the site and continue delivering free, high-quality content to our community.

You are never obligated to use these links, but we appreciate it if you do!


5. Cookies and Tracking

Our site may use cookies (small files stored on your device) to enhance your browsing experience. These help us:

  • Understand how people use our site

  • Show you relevant content

  • Keep things running smoothly

You can disable cookies in your browser at any time.


6. Sharing Your Information

We may share your data with trusted third-party providers who help us run our website, events, or store like payment processors or email platforms.

These providers are required to keep your data safe and only use it for the purposes we’ve agreed on.


7. Data Storage and Security

We store your information securely and take reasonable steps to protect it from misuse, interference, and unauthorised access.

We retain your data only for as long as necessary to fulfil the purposes outlined above or as required by law.


8. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Correct or update your information

  • Ask us to delete your information

  • Opt out of marketing communications at any time

To make a request, email us at admin@pickleballcollective.com.au.


9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted here with the effective date at the top.


10. Contact Us

Have a question or concern about our website or pickleball paddles Australia? We’re here to help.

admin@pickleballcollective.com.au


11. Media Mentions & Features

The Pickleball Collective has been featured or mentioned in the following publicaitons:

Imagine A Pickleball Combine

Pickleball Australia

AP News – Pickleball In Australia

AB News Wire – Pickleball In Aus

OpenPR – Pickleball In Australia

Sporty – The Pickleball Collective